Privacy Policy

1. Data Protection Commitment

At MN Advocates LLP (trading as "MN Legal"), we are committed to safeguarding the privacy and confidentiality of our clients and website visitors. This policy outlines how we collect, use, and protect your personal data in accordance with Kenya's Data Protection Act, 2019.

2. Information Collection via Contact Form

When you initiate a consultation via our "Confidential Consultation" form, we collect the following personal information:

• Full Name
• Email Address
• Nature of Legal Matter
• Summary of your Inquiry

This data is transmitted securely to our partners via the Resend API and is used solely for the purpose of evaluating your legal needs and contacting you regarding your inquiry.

3. Chatwoot Live Support Integration

Our website uses Chatwoot, an open-source customer engagement platform, to provide real-time support. When you interact with our chatbot:

• Chat history is stored to provide context for follow-up support.
• Browser-level information and IP addresses may be processed to enhance security and technical performance.
• Your chat data is managed with strict access controls and is never shared with third parties for marketing purposes.

4. Data Retention and Security

All data collected is subject to the attorney-client privilege once a professional relationship is established. We implement industry-standard security measures, including SSL encryption and secure API integrations, to prevent unauthorized access.

5. Your Legal Rights

Under Kenyan law, you have the right to access, correct, or request the deletion of your personal data. To exercise these rights or for any privacy-related inquiries, please contact our Data Protection Officer at privacy@mnlegal.net.